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Posts Tagged ‘social media’

Marketing to Youth? Get Inside the College Mind

Monday, August 16th, 2010

Targeting a young demographic with your marketing campaign is all about gaining an appreciation for the way they perceive the world, consume media, and exchange information.  Even those of us in our mid-to-late twenties sometimes take it for granted that individuals who were born as recently as 1988, grew up in a completely different world from us.

Every year Beloit College in Wisconsin puts together a list of cultural references and truisms for its professors, to help them remember the world that their students, born mostly in 1992, have always lived in and so that they don’t elicit a room of blank stares by making a Gorbachev reference.)

We find the list to be a humourous and refreshing reminder for marketers as well, and thought we would share it with you here:

  1. The Soviet Union has never existed and therefore is about as scary as the student union.
  2. They have known only two presidents.
  3. For most of their lives, major U.S. airlines have been bankrupt.
  4. Manuel Noriega has always been in jail in the U.S.
  5. They have grown up getting lost in “big boxes.”
  6. There has always been only one Germany.
  7. They have never heard anyone actually “ring it up” on a cash register.
  8. They are wireless, yet always connected.
  9. A stained blue dress is as famous to their generation as a third-rate burglary was to their parents’.
  10. Thanks to pervasive headphones in the back seat, parents have always been able to speak freely in the front.
  11. A coffee has always taken longer to make than a milkshake.
  12. Smoking has never been permitted on U.S. airlines.
  13. Faux fur has always been a necessary element of style.
  14. The Moral Majority has never needed an organization.
  15. They have never had to distinguish between the St. Louis Cardinals baseball and football teams.
  16. DNA fingerprinting has always been admissible evidence in court.
  17. They grew up pushing their own miniature shopping carts in the supermarket.
  18. They grew up with and have outgrown faxing as a means of communication.
  19. “Google” has always been a verb.
  20. Text messaging is their email.
  21. Milli Vanilli has never had anything to say.
  22. Mr. Rogers, not Walter Cronkite, has always been the most trusted man in America.
  23. Bar codes have always been on everything, from library cards and snail mail to retail items.
  24. Madden has always been a game, not a Superbowl-winning coach.
  25. Phantom of the Opera has always been on Broadway.
  26. “Boogers” candy has always been a favorite for grossing out parents.
  27. There has never been a “skyhook” in the NBA.
  28. Carbon copies are oddities found in their grandparents’ attics.
  29. Computerized player pianos have always been tinkling in the lobby.
  30. Non-denominational mega-churches have always been the fastest growing religious organizations in the U.S.
  31. They grew up in mini-vans.
  32. Reality shows have always been on television.
  33. They have no idea why we needed to ask “…can we all get along?”
  34. They have always known that “In the criminal justice system the people have been represented by two separate yet equally important groups.”
  35. Young women’s fashions have never been concerned with where the waist is.
  36. They have rarely mailed anything using a stamp.
  37. Brides have always worn white for a first, second, or third wedding.
  38. Being techno-savvy has always been inversely proportional to age.
  39. “So” as in “Sooooo New York,” has always been a drawn-out adjective modifying a proper noun, which in turn modifies something else
  40. Affluent troubled teens in Southern California have always been the subjects of television series.
  41. They have always been able to watch wars and revolutions live on television.
  42. Ken Burns has always been producing very long documentaries on PBS.
  43. They are not aware that “flock of seagulls hair” has nothing to do with birds flying into it.
  44. Retin-A has always made America look less wrinkled.
  45. Green tea has always been marketed for health purposes.
  46. Public school officials have always had the right to censor school newspapers.
  47. Small white holiday lights have always been in style.
  48. Most of them never had the chance to eat bad airline food.
  49. They have always been searching for “Waldo.”
  50. The really rich have regularly expressed exuberance with outlandish birthday parties.
  51. Michael Moore has always been showing up uninvited.
  52. They never played the game of state license plates in the car.
  53. They have always preferred going out in groups as opposed to dating.
  54. There have always been live organ donors.
  55. They have always had access to their own credit cards.
  56. They have never put their money in a “Savings & Loan.”
  57. Sara Lee has always made underwear.
  58. Bad behavior has always been getting captured on amateur videos.
  59. Disneyland has always been in Europe and Asia.
  60. They never saw Bernard Shaw on CNN.
  61. Beach volleyball has always been a recognized sport.
  62. Acura, Lexus, and Infiniti have always been luxury cars of choice.
  63. Television stations have never concluded the broadcast day with the national anthem.
  64. LoJack transmitters have always been finding lost cars.
  65. Diane Sawyer has always been live in Prime Time.
  66. Dolphin-free canned tuna has always been on sale.
  67. Disposable contact lenses have always been available.
  68. “Outing” has always been a threat.
  69. Oh, The Places You’ll Go by Dr. Seuss has always been the perfect graduation gift.
  70. They have always “dissed” what they don’t like.
  71. The U.S. has always been studying global warming to confirm its existence.
  72. Richard M. Daley has always been the Mayor of Chicago.
  73. They grew up with virtual pets to feed, water, and play games with, lest they die.
  74. Ringo Starr has always been clean and sober.
  75. Professional athletes have always competed in the Olympics.

Tools and Resources for Social Media, Online Marketing and Search Engine Optimization

Thursday, August 12th, 2010

One of the many great things about the internet is the access to resources it provides – you can ‘google’ just about anything. We’ve put together a roundup of some of our favourite resources and tools for online marketing, social media marketing, search engine optimization, and search engine marketing. Some of these are well known, others are hidden gems. The list runs the gamut of basic to advanced knowledge, and is by no means comprehensive:

Online Marketing, SEO & SEM

  • SEOMoz’s Toolbox - Everything to help with search engine optimization, including keyword research, website crawlability, competitive analysis, rank checking and keyword difficulty.
  • SearchBliss – Some more fantastic tools plus a glossary of SEO terms defined, in case you’re new and haven’t learned all of the lingo.
  • Link-Building Fundamentals – An excellent post on SEOWizardry’s blog (which is a great resource as a whole).
  • SpyFu.com - Learn what keywords your competitors are buying for their paid search campaigns. Discover who’s getting the best search results for specific keywords.
  • Google Keywords Tool – Want to know how many searches were done on a specific keyword last month? Want to know whether similar or related terms are searched more often? The Google Keywords Tool lets you search on specific terms and compare their popularity with other terms. It’s also useful for showing alternative terms you could consider using on your site.
  • Google Webmaster Tools (visit) – The ultimate authority on how Google sees your site is — Google. Learn what the world’s most popular search engine sees when it visits your website. Discover who’s linking to your site, which search queries are bringing people to it, and more.
  • Google Analytics – Discover the characteristics of people visiting your website, how they got there, what they look at once they arrive and where they are when they leave the site. Measure the results of your advertising efforts, and get the data you need to improve. For a tutorial on using Google Analytics, see Crash Course in Google Analytics.
  • AboutUs.org – The Online Visibility Audit offers a quick, easy-to-understand snapshot of how search engines “see” a specific website’s home page. Covers basics such as the web page’s title, H1 heading, keywords and important tags, and offers tips on improving these to make a site more visible to search engines. Find the Online Visibility Audit at the bottom of each AboutUs.org domain page (for example, www.aboutus.org/AnyWebsite.com).
  • Quirk SearchStatus – Download the free, unobtrusive SearchStatus tool for the Firefox or SeaMonkey web browser, and you can get information about any web page you’re visiting: its Google PageRank, keyword density, rankings at Alexa and Compete.com, SEOmoz rank and more. Try it out for every page on your website, and on your competitors’ sites.
  • SEOQuake.com – An extension for Firefox, SEOQuake allows you view lots of information about a website, including how many pages different search engines have indexed, how it’s rated at Delicious and Technorati and more. Want to discover something about websites that SEOQuake hasn’t defined for you? Go ahead, set your own custom parameters.

Social Media & Online Community Management

  • BrandYourself.com – They have a section for Social Media Marketing that has a wealth of valuable information on strategy, best practices and tools.
  • BlogPulse - This is an excellent search engine for blogs. If you’re writing a post and want to refer to other bloggers that are industry experts on what you’re writing, here’s where you’ll find them. It also offers some great analytical data on popular keywords, blog post trending topics, etc.
  • 30 Social Media Case Studies – A great post over at Penn Olsen’s blog, with 30 excellent case studies of businesses using and benefiting from social media.
  • Threadsy – A tool that pulls together all your social media profiles and presences into one manageable dashboard.
  • 170+ Must Have Tools for the Beginner Blogger – Over at EliteByDesign is a fantastic library of tools for blogging – from hosting, to setting up, to design and even optimization.
  • The 39 Social Media Tools I’ll Use In One Day - A great round up and snapshot of the typical tools used for managing social media, written by Jay Baer on his blog, Convince and Convert.
  • Evernote and Instapaper – These are both remote bookmarking sites. When you read something interesting, just use their bookmark on your toolbar and it’ll save the page (and any notes you want to include with it) so you can access later from anywhere.
  • 100+ Blogging Ideas - If you write a blog, you’ve probably already experienced the dreaded writer’s block. Have a look at all these great suggestions.
  • Wolfram Alpha - This is the future of search – and excellent if you need instant information.
  • 8 Powerful Ways to Use Facebook Landing Tabs – An excellent post from Social Media Examiner.
  • PostRank – Track your social media engagement

What are some of your favourite resources and tools?

Men vs Women on Twitter

Monday, August 9th, 2010

With Twitter’s user base experiencing rapid, daily growth, it is important for social media marketers to have an appreciation of its demographic make-up.  The people at HubSpot recognized this and dedicated a good deal of time to conducting research on it.  Their findings? Although men have been on Twitter longer and hold more accounts- women have more influence.

Check the stats below, and feel free to tweet any that you find interesting: it may spark an interesting conversation with your tweeple!

Men vs. Women On Twitter

1) Men have an average of 643 followers on Twitter whereas women have 1717. [tweet]

2) Men follow an average of 287 users on Twitter – women 381. [tweet]

3) Men have Tweeted an average of 698 times – women 1542. [tweet]

4) Men have been on Twitter for an average of 502 days – women 496. [tweet]

5) There are over ten times as many men that have “verified” Twitter accounts as women. [tweet]

What I was most surprised by in looking at the data that despite there being many more men than women on Twitter, the average “Twitter tenure” is the same.  What do you think?

Note:  Though the sample size is relatively large at 200,000+ users — the data is currently skewed towards users in English-speaking countries.

What do you think about these stats? When you think about the people you follow and who stands out on your home feed as influential- are they male or female? How might this affect the marketing techniques you employ on Twitter?

Twitter Launches Recruitment Ad Campaign

Wednesday, August 4th, 2010

Regular readers of the Curve blog will know that our team keeps continuously up-to-date with the latest developments, trends, and happenings in the social media world of Twitter.  As a PR and marketing company with a cutting edge social media department, it’s essential for us to understand and implement the most progressive changes in the technology industry. In the past we’ve brought you news about Twitter’s plans to introduce advertising to the service, and given advice as to how best to interact with your followers when you have some good news.

As such fans, it’s no surprise that we were particularly delighted to see Twitter’s new recruiting video that takes its cue from the 1998 cult-classic Rushmore, directed by the idolized Wes Anderson. This is a clever piece of advertising, not only because it gives a glimpse of a company full of ‘cool’ people in engaging environments (in a similar vein to Apple or Google and similar young tech companies), but because the theme is recognizable by those in the optimum age range for Twitter’s recruitment.

We suggest you enjoy the video before watching the original opening credits from Rushmore to see just how similar the two are.

George Affleck and Curve Communications in ‘Business In Vancouver’

Friday, July 30th, 2010

Business in Vancouver recently featured an article on Public Relations and Social Media. We were thrilled when Glen Korstrom contacted Curve Communications’ CEO and President George Affleck for his thoughts on how Public Relations can adapt to the ever changing environment of online social networking. Here’s what George, and some other Vancouver PR companies, had to say:

PR Sector Grapples with Social Media

Changing technology throws industry-wide spin into traditional career advancement model for aspiring publicists

By Glen Korstrom
The rise of social media is rattling the foundations of business models at public relations companies across Metro Vancouver.

That shake-up has forced some agencies to close, which in turn has increased the number of independent public relations consultants at a time when younger, aspiring PR professionals are opting to go it alone.

They say the traditional model of career advancement in public relations is “broken” and that establishing a reputation as a social media expert is a better springboard to a successful career than is slowly climbing the ladder at a traditional agency to be an account manager.

“Traditional agency models seem to be going the way of the dinosaur,” said Patrick Lok, who prefers the title of “town crier” at fast-growing do-it-yourself website-seller CityMax.

“The career path of going to a big public relations agency to do pitching, writing releases and making connections in the old-school traditional method is no longer the route that people are supposed to take.”

Lok believes the current smart career route is to build social networks via Facebook, Twitter and other online avenues while working on projects – sometimes as a volunteer. Lok conceded that social media is only one tool in a publicist’s arsenal, but he said it’s changing the industry because younger people tend to be more adept at social media and it reduces the need for what have been core services offered by traditional agencies, such as keeping clipping files for clients.

Industry veteran Mat Wilcox agreed that the clipping services part of the business has been rendered virtually obsolete. She said Google and social media sites make it easy for clients to find out what’s being said about them.

That contributed to her decision to close her agency at the end of August and become a social media consultant.

“The things we used to do in the past aren’t as effective anymore, because everything is direct,” Wilcox said. “It’s either direct to customer, direct to shareholders or direct to consumers. The first go-to place is going to be social media now. That’s what I’m going to be studying and figuring out the best resources and tools for how to do it right.”

But other longtime PR professionals who started paying attention to social media several years ago believe it’s an exaggeration to say that the public relations business model is broken.

“It has drastically changed,” said AHA Creative Strategies Inc. principal Ruth Atherley.

She remembers getting blank stares four years ago when she suggested that a client write a blog.

Today, they’re starting to realize that blogs and tweets can boost their ranking on Google, which is as good a reason as any to engage in those activities.

Atherley and others, such as Curve Communications principal George Affleck and former Quay Communications principal Della Smith, stress that social media is merely one tool that a public relations professional should have.

Other skills include knowing the value and best way to use media buys, guerilla marketing and websites.

Social media closes the gap between the speaker and the receiver of the information, said Affleck, but there’s still room for newspapers.

He added that newspapers might not be as dominant as they once were, but their decline does not bring with it the demise of public relations.

“Sometimes people think public relations is media relations,” Affleck said. “Media relations is a component of public relations, which is reaching the public however possible.”

Smith said she wound down her agency last summer, not because business was slow, but because she wanted to write a book – a task she has yet to complete.

“Social media is another tool, but it’s not as though communications is going away,” Smith said. “People need communications more than ever.”

Trend Alert: Social Magazines

Monday, July 26th, 2010

Last week saw the launch of Flipboard, an iPad app that curates user content from Facebook, Twitter and other favourite sites to create a completely personalised social magazine for each individual user. Flipboard organizes the user’s favourite content into a digital magazine that can be viewed in a magazine-style (complete with page turning) on the Apple iPad. Every day there is a new personalised magazine available to the viewer, filled with tweets, blog posts, Facebook status updates and news articles that the individual has indicated an interest in. The intuitive program allows you to customise exactly what you want to see and cut through the clutter that usually comes with visiting each site individually. The arduous task of scrolling through different feeds for the particular content you are interested in is eliminated. Flipboard makes the user’s web experience more targeted while providing an attractive interface that most RSS readers can’t compete with.

Flipboard isn’t the only social magazine. Pulse, billed as an ‘elegant newsreader’, offers similar functionality and was among one of the most downloaded paid apps in the past few months.

Marketing with Social Magazines

What does this mean for marketers? First, the use of a social magazine stems from the need for noise reduction. Many people find their social streams inundated with too much content meaning that  the things they are interested in can get lost in the crowd. Social magazines offer robust filters to target this problem, enabling companies to have a better chance to connect with consumers provided they offer valuable, engaging content.

Another implication of the shift towards social magazines is the return to visual content. Twitter streams, RSS readers and online news sources have seen success by manipulating text consisting of catchy headlines and bullet points but  provide little in the way of graphics. The social magazine, however, will display content that incorporates visuals far more attractively. This means organizations can using images to illustrate their blog posts and even allowing images to tell a story if they can do so better than text.

Finally, social magazines will enable social segmentation which in turn will allow potential buyers to create their own personalised content about what interests them as individuals. While this may mean less brand impressions, it does mean more targeted impressions that translate into better custiner engagement and sales rates. To take advantage of this, marketers will need to offer their promotional content through the channels that a social magazine picks up: RSS feeds, blog posts, Twitter and Facebook.

Inbound Marketing vs. Traditional Marketing

Saturday, July 24th, 2010

inbound marketing vs. outbound marketingEver since the internet became the primary launch point for pretty much everything we do (from finding the nearest pizza delivery place  to booking a holiday to enrolling for university), businesses have had to adapt their marketing to suit this venue. The ‘tried-and-true’ method of marketing a business is now competing with the new kid on the block.

Traditional Marketing

Traditional marketing is what we see offline: newspaper ads, commercials, billboards. These are things that broadcast a product or service and are generally actively placed where  a consumer might see them. The idea behind this traditional marketing approach is to maximize the amount of brand impressions seen by your target consumer.

Inbound Marketing

If traditional marketing is a broadcast, inbound marketing is a dialogue. This style of marketing – what we find usually on the web in the form of social media presences and subscription e-newsletters – invites the consumer to approach the business, rather than traditional marketing which sees the business approaching the consumer. You position yourself as the informational hub for your industry or product so customers come to you when seeking information. With inbound marketing you create good content, not sales-y content, that informs and educates. As a result, people flock to you because they realise you know a thing or two about your industry. You interact with those people, answer their questions and let them give you feedback. You start a conversation.

Which Way To Market?

There has been much debate over whether traditional marketing is still valid or applicable in an age where we watch less traditional TV in favour of programming methods that allow you to skip past commercials, and where we read and execute most tasks online. Consider that your average human today is inundated with more than 2000 outbound marketing impressions per day. Your message needs to stand out from all of these.  Rather than choosing only inbound or outbound marketing, we’ve found that combining the two offers the greatest reach and return for our clients.

What does that mean?

Combining these two mediums consists of advertising in print and offline media, attending trade shows and distributing promotional materials while also building a great online presence which regularly interacts with your customers. We can look to Coca-Cola, Nike and Apple for effective examples of combining traditional marketing with inbound marketing to reach the maximum amount of people in the way they prefer to receive information. All of these major brands have fantastic online communities built around them, be it on Facebook, Twitter, their blog, or all of these mediums.

Social Media Spreads to Government Organizations

Friday, July 23rd, 2010

It has been said that President Obama’s campaign was won on the front-lines of the internet through social media.  As a result, other government organizations have begun to recognize how valuable social media can be as a communications tool and have rapidly begun to adopt it.

We’ve compiled a short list of some organizations (some surprising) who are active on social media networks in the USA.   It’s amazing how many are now using social media to extend the reach of their message.

Government agencies and non-profit organizations on YouTube

USEPAgov

USEPAgov

whitehouse

whitehouse

usedgov

usedgov

statevideo

statevideo

Americagov

Americagov

FEMA

FEMA

oceanexplorergov

oceanexpl…

FederalStudentAid

FederalSt…

SocialSecurityOnline

SocialSec…

FDICchannel

FDICchannel

aidsgov

aidsgov

CDCStreamingHealth

CDCStream…

usnistgov

usnistgov

SECViews

SECViews

usgao

usgao

uscensusbureau

uscensusb…

FBIDOTGOV

FBIDOTGOV

usdacsrees

usdacsrees

VeteransHealthAdmin

VeteransH…

NASAtelevision

NASAtelev…

USHealthReform

USHealthR…

FTCvideos

FTCvideos

usda

usda

USFoodandDrugAdmin

USFoodand…

LibraryOfCongress

LibraryOf…

USGOVHHS

USGOVHHS

nationalservice

nationals…

househub

househub

senatehub

senatehub

FHAHUD

FHAHUD

USAspending

USAspending

ngagov

ngagov

peacecorps

peacecorps

helpamericavote

helpameri…

sba

sba

National Security on Twitter

  • Federal Emergency Management Agency (FEMA) on Twitter
  • Center for Disease Control on Twitter
  • Department of Homeland Security on Twitter

Public Relations on Twitter

  • Environmental Protection Agency on Twitter
  • US Geological Survey on Twitter
  • AIDS.gov on Twitter, Facebook, MySpace

Education on Twitter

  • NASA on Twitter
  • National Science Foundation (NSF) on Twitter

Customer Service on Twitter & Facebook

  • Social Security Administration
  • Veterans Administration
  • State Department

Public Services using Social Media

  • Peace Corps
  • Help America Vote
  • National and Community Service

Recruiting Military on Social Media

  • US Army on MySpace, Facebook, Twitter, YouTube
  • US Coast Guard on MySpace, Facebook, Twitter, YouTube
  • US Air Force on MySpace, Facebook, Twitter, YouTube
  • US Marines on MySpace, Facebook, Twitter, YouTube

There are just a few of the organizations who are using social media tools to communicate their message with new audiences.  To continue learning more you can check out a more comprehensive list here.

Social Networking Statistics for 2010

Monday, July 19th, 2010
Every day more and more companies use social media as a vehicle for promoting their business. Graphics.MS made a great compilation of social network user statistics worth noting. For those still unsure of social media’s value, these figures for 2010 show a steady increase in users compared with 2008 and 2009. Overall 47% of online adults use social networking sites and 73% of teens and young adults are a member of at least one social network. One thing is clear: the sheer number of users present on social networks mean that it can be a tremendously valuable medium for engaging existing customers and generating new ones.

Facebook:

More than 1.5 million local businesses have active Pages on Facebook
The average user spends more than 55 minutes per day on Facebook
Facebook has 400+ million active users, with over 1.5 million business pages.

Twitter:

Twitter has 24+ million unique visitors per month, with 500 million tweets per day.
11 Percent (or 33.88m) of US Online Adults Use Twitter
There are approximately 50 million Tweets sent per day, at about 600 tweets per second.

LinkedIn:

LinkedIn has 60+ million professionals worldwide, including all Fortune 500 companies.
The global average time spent per person on social networking sites is now nearly five and half hours per month
The active US-Based social network audience grew roughly 29% from 115 million in February 2009 to 149 million in February 2010.

Unique visitors per month, as of February 2010

Facebook: 133,623,529
MySpace: 50,615,444
Twitter: 23,573,178
Linkedin: 15,475,890

Twitter Launches Advertising Feed

Thursday, July 8th, 2010

The Curve blog has dedicated a few articles to the empire of Twitter and, in particular, their potential for advertising.

On July 6 Twitter unveiled its first attempt at advertising and e-commerce with the @earlybird feed. The @earlybird account will partner with select advertisers and retweet ‘exclusive offers’ only for Twitter users.

The company explained in a blog post: “We believe that surfacing deals through the @earlybird account will help you discover the best of those deals, as well as find and follow accounts that consistently provide exceptional value.”

With more than 16,500 followers since its launch (and no deals offered just yet), it looks as though Twitter’s opt-in approach to advertising on the web is a savvy tactic for increasing their revenue while keeping their users loyal and contented with the service.

The first few months of this venture will be for experimenting with different price points and sales possibilities, a spokesperson told the New York Times today.

We’ll keep you posted of the latest developments while continuing to blog about tips for increasing your effectiveness when using Social Media.